FTG Pool Privacy PolicyYour privacy is important to us. It is FTG Pool’s policy to respect your privacy regarding any information we may collect from you across our website, www.ftgpools.com, and other sites we own and operate.We only ask for personal information when we truly need it to provide a service to you.We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
AI Technology and Voice Recordings When you interact with us through our website, automated systems, artificial intelligence (AI) tools, or AI voice assistants, we may process and store the information, audio, and transcripts generated during these interactions. Phone calls and voice communications handled by our team or AI voice tools may be recorded or monitored for quality assurance, service improvement, and record-keeping purposes. By communicating with our AI systems or continuing a telephone call with us, you consent to the collection, recording, and processing of your voice and data.
Data Retention and Security We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
Third-Party SharingWe don’t share any personally identifying information publicly or with third parties, except when required to by law or as necessary to operate our service tools (such as secure AI and technology service providers).
Communications & Opt-OutYou can opt out of communications at any time by following the instructions provided in our text messages or by notifying our support team. If you have not received a email or text to opt out please reach out to us directly at ftgpools@gmail.com.
External Links Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
Your Rights and Contact Information You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services. If you wish to refuse data collection or have questions regarding our privacy practices, you can contact us at ftgpools@gmail.com.Your continued use of our website or communication systems will be regarded as acceptance of our practices around privacy, AI technologies, and personal information.
This policy is effective as of November 7, 2023,
